Welcome to Our Spa & Massage Team. These terms and conditions outline the rules and regulations for the use of our website and services. By accessing or using our services, you agree to be bound by these terms. If you do not agree with any part of these terms, please do not use our services.
Spa Service Etiquettes: We kindly request all our guests to maintain a peaceful and respectful atmosphere within our Spa. Please refrain from using mobile phones and speaking loudly to ensure a relaxing experience for all guests. In consideration of others, we also advise against bringing young children (as many hotels do not have a kids play area) or pets to the Spa.
To guarantee your preferred treatment and timing, we recommend making a 24-hour reservation in advance. You can do this by contacting our Spa reception via phone or through our website or by calling our customer care team at 99999999999. Walk-in guests are welcome and will be accommodated based on availability.
While we do accommodate walk-in guests, please note that availability for immediate services may be limited during peak hours. We will do our best to accommodate your requests or suggest an alternative time for your treatment.
Pre-book & Save Rate: The pre-book & save rate is a discounted rate offered exclusively to customers who make reservations through the Service and pay in advance.
Payment: Full payment is required at the time of reservation to secure the pre-book & save rate. We accept major credit/debit cards and other payment methods as specified on our website.
Taxes and Fees: The pre-book & save rate is inclusive of all applicable taxes and fees, unless otherwise stated.
Our Spa may have a cancellation window, typically 24 to 48 hours before the scheduled appointment, within which you can cancel or reschedule without incurring any charges. Late cancellations or no-shows may result in a cancellation fee. Understanding and adhering to the cancellation policy ensures a smooth and hassle-free experience for both the spa and the guests.
Credit notes, if applicable, are subject to the refund policy specified during the booking process or as mentioned in the confirmation email. The processing time for refunds in the form of credit notes will be within a reasonable timeframe and in accordance with the payment method used during the reservation.
Updates to Terms: The Company may revise and update these Terms & Conditions from time to time. Any changes will be effective immediately upon posting on our website, and your continued use of the Service will constitute acceptance of the revised terms.
For your safety and well-being, kindly inform our staff of any medical conditions, allergies, or specific preferences you may have before your treatment. This information will help us tailor the service to suit your needs and avoid any potential contraindications.
Your feedback is important to us. Please share your feedback with us at spa@massage.com to share any good or bad feedback, grievances, issues with service, issues with gift cards, membership & any other concern. We are keen to hear from our customers, all questions, comments and feedback are always welcome. They help us to ensure that every Tattva experience you have is the best it can be.
Our website may contain links to third-party websites. These links are provided for your convenience, and we do not endorse or assume any responsibility for the content or practices of these third-party sites. Your use of third-party websites is at your own risk.
Our website may contain links to third-party websites. These links are provided for your convenience, and we do not endorse or assume any responsibility for the content or practices of these third-party sites. Your use of third-party websites is at your own risk.
We may update these terms and conditions from time to time. Any changes will be posted on our website, and it is your responsibility to review these terms periodically. Continued use of our services after any changes constitutes acceptance of the new terms.
These terms and conditions are governed by and construed in accordance with the laws of Your Jurisdiction, and you irrevocably submit to the exclusive jurisdiction of the courts in that state or location.
If you have any questions or concerns about these terms and conditions, please contact us at Contact Information.
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